Return Policy
RETURN POLICY
Right of return
Customers may request a return within 30 days of receiving the order.
Return conditions
For a return to be accepted, the product must be in perfect, unused condition and in its original packaging.
Returns will not be accepted for products damaged by customer misuse.
Return process
To request a return, the customer must first contact us via email:
noiraudiooo@gmail.com
Indicating the order number and reason for the return.
Return shipping costs
Shipping costs associated with the return will be borne by the customer, except in cases of defective products or shipping errors.
Refunds
Once the returned product has been received and reviewed, the refund will be processed using the same payment method used for the purchase.
The refund processing time may vary depending on the banking institution.
Damaged or incorrect products
If the customer receives a defective or incorrect product, they should contact NoirAudio as soon as possible for a solution.
Contact
For any questions related to returns, please contact:
noiraudiooo@gmail.com